To best support our staff, our leaders
collaborate from the ground up,
to shape and build our culture...
Through every aspect of their work, you can expect each of our leaders to...
...lead working safely at ACSO
Our leaders build and maintain a safe workplace for staff and clients.
They identify and manage health and safety risks, as well as building
personal and organisational resilience and promote staff wellbeing.
...inspire and empower others
Our leaders Inspire and Empower Others by exemplifying ACSO’s values
and ensuring that decisions and actions are in the best interests of the
organisation’s vision and goals. They apply ethical and professional
standards of conduct regardless of the situation or whom they are
dealing with, taking accountability where appropriate.
...be able to shape strategic thinking
Our leaders work to enhance current work systems and processes,
conducting research and putting research evidence into practice. They
constructively question the current or expected ways of doing things,
identify improvements, and contribute to making improvements happen.
They inspire passion, thinking and acting strategically, harnessing
information and opportunities through discovery and demonstrate good
judgement.
...develop productive working relationships
Our leaders develop Productive Working Relationships. They invest in and
foster relationships, facilitating collaborations and partnerships,
respecting and capitalising on diversity, guiding mentors and developing
people. They work together to support the achievement of shared values
and goals.
...be able to utilise resources e ectively
Our leaders effectively use our assets, equipment, and resources. They
use our resources effectively and efficiently, streamlining processes, and
working to established budgets.
...be organisational savvy
We expect our leaders to know and use organisational knowledge to
achieve our objectives. Our Leaders understand the organisation’s
purpose, values, systems, processes, people, and also the broader
community services environment.
...communicate with influence
Our leaders ensure that the right people get the right message at the
right time, communicating effectively, listening and adapting to the
audience, negotiating persuasively and reinforcing ACSO’s values
through their communication. Our leaders are respectful and sensitive to
the communication needs of different groups.
...deliver results
Our leaders strive to achieve organisational objectives. They meet
commitments through initiative, persistence and adopting an organised
approach. As contract Leaders the mindset is that we don’t just manage
our programs – we lead them, through development of innovation, best
practice, customer advocacy and continual improvement initiatives that
position us as the long-term preferred supplier with funding bodies and
service users.
...have a client/consumer care focus
Our leaders help develop a workplace that is responsive to the needs of
residents, clients, their families, and the communities that we serve. They
understand that all ACSO staff contribute to consumer care, whether
directly or indirectly, and ensure that our collective behaviours support
the effective provision of services.
...be able to adapt and be resilient
Our leaders are flexible and responsive to changing demands. They
consider changes, and respond constructively to changing situations.
...whilst our board, CEO and executive team
are keeping us on track to realising our vision.
You can expect every member of our executive team to...
...have a dynamic presence
Inspire others through their actions, speak with passion and authority,
“command” the space and lead from the front
...show courage
Be both vulnerable and humble, challenge the status quo, ask questions
to explore other ways to get things done and own their mistakes and
learn from them.
...exhibit content expertise
Bring wisdom and knowledge to the table, do what they say we will, have
a deep understanding of the problems and risks and offer solutions; and
always protect the organisations interests.
...learn from the past, plan for the future and act now
Learn from the past, take corrective action in the now, scan the
environment for predictors of the future and innovate for the future.
...have each other’s backs
Work together in the best interests of ACSO’s business, support and
challenge each other and never collude with each other; and be honest
with everyone.
